Reply to a Client

Dear Mr...,

Thank you very much for your trust in me and choosing to cooperate with me.

I also understand your concerns that your sales will be affected because your competitors in the same market have received better prices, and your customers in the market are very sensitive to prices.

I think it is necessary to share my thoughts on this matter with you.

As I said in the afternoon, the price mainly depends on two aspects, one is the actual cost, and the other is the profit.

First of all, I can be sure that my profit is very reasonable. I never pursue high profits, but expect long-term cooperation. If my customers do not sell well, it will also be bad for my business. I hope to grow with my customers and expand the business.

The second is cost.

Cost is related to quality, such as the size of the product, such as 809, the firing time, such as stage fountain, effect, the amount of powder, packaging, etc.

Our company's products quality must be the best among all ... suppliers.

Of course, we cannot guarantee that the cost of each product is the lowest.

There are more than 300 fireworks exporting factories in Liuyang, and the cost of each factory is different, but we will select the most suitable factory from them to cooperate with us.

In addition to price, we must also consider the stability of the factory's quality, whether it can complete production within the required time, and the management of the factory.

We have also encountered many times that the factory's price is very good, but in the end it cannot complete the production, or there are quality problems, which makes us passive. Now the factories cooperating with us are basically selected by us, and all aspects have been balanced.

Third, the price of the product will fluctuate.

Our fireworks are also supplied to many markets including the Chinese market. When the demand in the market is hot, the price of the product will rise, and vice versa. So the price will be different when the order is placed at different times.

So when you took a quotation today and told me that my price is very expensive, I really don’t know how to reply to you.

Because we placed the order 3 months ago, we took into account the production cycle, price, quality and other factors. What you showed me today is just an order that is still being confirmed. It is doubtful whether this order can be delivered on time, and the quality is unknown.

Since each link has costs, each link needs to have profits, but the quotation you showed me today is abnormal. My staff compared it and found that some are even lower than our production costs.

You can also remind your friend to verify the reliability of this partner.

Fourth, we are one of the main suppliers in your market. Including you, our other customers' sales are also very good. So I believe that our company's price and quality should be competitive.

The above are some of my ideas for your reference.

As a company that has been in the fireworks export industry for 18 years, please trust our professional service capabilities and our sincerity in cooperation. We will deliver the order on time and in quality to satisfy you and your customers.

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